Accessibility Statement

Mortgage Store LLC ("we," "our," or "us") is committed to ensuring digital accessibility for people with disabilities. We continually strive to improve the user experience for everyone and apply the relevant accessibility standards to ensure our website is accessible to as many people as possible, regardless of ability or technology.

Our Accessibility Commitment

We are dedicated to making our mortgage services and the information on our website available to all of our customers, prospective borrowers, and members of the public, including those with disabilities. We believe that every individual has the right to equal access to the tools and resources needed to achieve homeownership.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of guidelines designed to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Measures We Take

To help ensure accessibility of our website, we take the following measures:

• Include accessibility as part of our website design and content review process.
• Employ formal accessibility policies and internal quality checks to evaluate and improve the usability of our site.
• Provide multiple ways to contact us, including by phone and email, so that any individual who experiences difficulty using our website can still obtain the same information, apply for assistance, and access our services.
• Continually review and update our website content and features to improve accessibility and address identified issues.

Alternative Means of Access

We understand that some content or functionality may not yet be fully accessible. If you are unable to use or access any part of our website, or if you need information about any of our mortgage products and services in a different format, please contact us and we will work with you to provide the information, application, or service you need through an alternative means of access that is accessible to you. There is no charge for this assistance.

Ongoing Effort

Accessibility is an ongoing effort. Despite our efforts to make all pages and content on our website fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be due to not having found or identified the most appropriate technological solution, or because content has been added or modified recently. We are continuously working to bring all content up to the applicable accessibility standards.

Third-Party Content & Links

Our website may contain links to third-party websites, tools, calculators, or resources, including those used in connection with the mortgage application process. We are not responsible for the accessibility of these third-party sites and cannot guarantee that they conform to the same accessibility standards we follow. We encourage you to review the accessibility policies of any third-party sites you visit.

Feedback & Reporting Accessibility Issues

We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing any part of our website, have trouble using any of our online tools, or have suggestions on how we may improve accessibility, please contact us. We take all feedback seriously and will make every reasonable effort to address your concern promptly.

Contact Us

If you wish to report an accessibility issue, have any questions, or need assistance with any part of our website, please contact Mortgage Store LLC as follows:

• Email: yvonne@mortgagestoremo.com
• Phone: (573) 364-5626
• Address: 414 S Bishop Ave, Rolla, Missouri 65401

© 2026 Mortgage Store LLC. All rights reserved.